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DigantaLabs
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Get in touch with our team

We have the specialized practices and architectural know-how to help you scale 10x faster worldwide.

Ballia, India (Global HQ)
Bhimpura No.1, Ballia
Uttar Pradesh 221716, India
26.0312° N, 83.9125° EDirections

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Speak directly to our engineering leadership.

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24/7 client operations and technical triage.

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Global HQ: Ballia • Studio: Noida, UP.

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Direct engineer desk • Mon–Sat 9am–8pm IST.

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Tell us about your project

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Frequently asked questions

Everything you need to know about partnering with our engineering studio.

Is there a free trial or architecture discovery session available?

Yes, we provide an initial 45-minute technical discovery session with our senior architects to evaluate your requirements, review tech stack compatibility, and outline an actionable milestone roadmap at zero cost.

Can I adjust or expand the engineering scope later?

Of course. Our agile sprint contracts accommodate evolving feature sets and scope expansion through structured 2-week sprint increments with clear milestone sign-offs.

What is your cancellation and refund policy?

We operate with 100% transparent milestone-based deliverables. You can pause or terminate an engagement at any milestone boundary, and you only pay for completed and approved deliverables.

Can custom corporate information be added to invoices?

Yes. All invoices generated by DigantaLabs support custom billing addresses, corporate registration numbers (GSTIN, VAT, EIN, PAN), SWIFT codes, and purchase order (PO) references.

How does billing and retainer invoicing work?

Fixed-scope builds are billed on a 30/40/30 or 40/30/30 milestone schedule (deposit, code review demo, production launch). Dedicated engineering teams are invoiced on bi-weekly or monthly retainers.

How do I update our team contact persons or notification emails?

You can update authorized stakeholder contacts anytime through your dedicated Client Portal or by emailing support@digantalabs.studio from your primary account email.

How does your client technical support SLA work?

All production clients benefit from our 2-hour response SLA during business hours. Enterprise support retainers include 24/7 incident triage with dedicated Slack/Teams bridges and direct escalation.

Do you provide architectural documentation and code tutorials?

Every project delivered by DigantaLabs includes comprehensive architecture diagrams, API Swagger/Postman collections, deployment runbooks, and recorded developer walkthroughs.

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Still have questions?

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We’re ready to scale when you are

Join fast-growing companies and startups scaling their digital platforms, bespoke software, and AI systems with DigantaLabs.